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About Us
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Contact us
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Get Ahold Of Us
Address
Johannesburg
Email
profoundreso@gmail.com
Phone
073 533 9276
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Online Questionnaire: Small Business Challenges and Online Growth Needs
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Please enable JavaScript in your browser to complete this form.
Name
*
First
Last
1. Business Name
*
2. Industry/Business Sector
Retail
Agriculture
Hospitality
Manufacturing
Professional Services
Health & Wellnes
Education
Construction
Other(Please specify)
Please specify other
4. Location of business
Eastern Cape
Free State
Gauteng
KwaZulu-Natal
Limpopo
Mpumalanga
Northern Cape
North West
Western Cape
5. How long has your business been operating
Less than 1 year
1-3 years
3-5 years
More than 5 years
6. How many employees do you have?
1-5 employees
6-10 employees
11-20 employees
More than 20 employees
7. What are the biggest challenges your business is currently facing?(Select up to 3)
Access to funding
High operational costs
Finding and retaining customers
Marketing and promotion
Competition
Regulatory or compliance issues
Access to skilled labor
Supply chain disruptions
Digital transformation/technology adoption
Other (please specify)
Please specify other
8. How has the economic situation in South Africa affected your business?
Positively
Negatively
No impact
9. What kind of support do you think your business needs to overcome these challenges?
10. Do you currently have an online presence (e.g., website, social media, e-commerce)?
Yes
No
11. If yes, which online platforms are you using? (Select all that apply)
Website
Facebook
Instagram
LinkedIn
WhatsApp Business
Twitter (X)
Google Business Profile
Online marketplaces (e.g., Takealot, OLX)
Other (please specify)
Please specify other
12. How effective has your online presence been in generating leads for your business?
Very effective
Somewhat effective
Not effective at all
I don’t have an online presence
13. What are the main challenges you face in leveraging online platforms for your business? (Select up to 3)
Lack of technical skills/knowledge
Limited budget for online marketing
Difficulty in maintaining an active presence
Low engagement or reach on social media
Difficulty in converting leads to sales
Lack of time
Other (please specify)
Please specifiy other
14. What types of digital marketing strategies have you tried?(Select all that apply)
Social media advertising
Google Ads
Content marketing (e.g., blogs, videos)
Email marketing
Search engine optimization (SEO)
None
Other (please specify)
Please specify other
15. How confident are you in your ability to grow your business using digital marketing?
Very confident
Somewhat confident
Not confident at all
16. Would you be interested in learning more about any of the following digital marketing tools?(Select all that apply)
Social media marketing
Search engine optimization (SEO)
Email marketing
Website development
E-commerce platforms
Data analytics for online marketing
Other (please specify)
Please specify other
17. What are your primary goals for the next 12 months (Select up to 3)
Increase sales
Expand to new markets
Hire more staff
Improve operational efficiency
Develop new products or services
Enhance customer retention
Increase brand awareness
Other (please specify)
Please specify other
18. What resources or training would be most beneficial to help you achieve these goals?)
19. How much are you currently investing in digital marketing per month?
Less than R500
R500 - R1,000
R1,000 - R5,000
More than R5,000
Not investing in digital marketing
20. If you could receive expert guidance in one area of your business, what would it be?
21. Do you believe that leveraging online platforms effectively could help your business grow?
Yes
No
Not sure
22. Please share any additional comments or suggestions on how digital tools can support small businesses like yours.
Submit
